Privacy Policy

At Sticky Stories, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, store, and protect your personal information. By using our website (the “Site”) and services, you agree to the terms of this policy.

1. Information We Collect

1.1. Personal Information:

We collect personal information that you provide when placing an order or contacting us. This may include:

Your name
Email address
Shipping and billing addresses
Phone number
Payment details

1.2. Uploaded Photos:

When creating custom magnets, we collect the images you upload.

1.3. Website Usage Data:

We may collect non-personal data, such as your IP address, browser type, and website usage information, to improve our Site’s functionality and user experience.

2. How We Use Your Information

2.1. To process and fulfill your orders, including shipping and customer support. 2.2. To communicate with you about your order or respond to inquiries. 2.3. To improve our services, website, and marketing efforts. 2.4. To comply with legal obligations.

3. Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your information in the following cases:

3.1. Service Providers:

We may share your information with trusted third-party providers, such as payment processors and shipping companies, to complete your order.

3.2. Legal Obligations:

We may disclose information if required to comply with legal obligations or to protect our rights.

4. Uploaded Photos

4.1. The photos you upload are used solely to create your custom magnets. 4.2. We do not share, reuse, or store your photos for any purpose beyond fulfilling your order.

5. Data Security

5.1. We take appropriate technical and organizational measures to protect your personal information from unauthorized access, loss, or misuse. 5.2. Despite our efforts, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

6. Cookies and Tracking Technologies

6.1. We use cookies and similar technologies to enhance your browsing experience. 6.2. Cookies help us remember your preferences, analyze website traffic, and improve our services. 6.3. You can adjust your browser settings to disable cookies, but this may impact the functionality of our Site.

7. Your Rights

7.1. You have the right to access, correct, or delete your personal information. 7.2. If you wish to exercise these rights, please contact us at stickystoriesnz@gmail.com. 7.3. If you reside in New Zealand, you are also protected by the Privacy Act 2020.

8. Retention of Data

8.1. We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these sites and encourage you to review their privacy policies.

10. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. Continued use of our Site indicates acceptance of the updated policy.

11. Contact Us

If you have questions or concerns about our Privacy Policy or how we handle your information, please contact us at: Email: stickystoriesnz@gmail.com

12. Cookies

This site uses cookies – small text files that are placed on your machine to help the site provide a better user experience. In general, cookies are used to retain user preferences, store information for things like shopping carts, and provide anonymised tracking data to third party applications like Google Analytics. Cookies generally exist to make your browsing experience better. However, you may prefer to disable cookies on this site and on others. The most effective way to do this is to disable cookies in your browser. We suggest consulting the help section of your browser.